Background
At bol we work hard to do things a little better every day. For our colleagues and sales partners, customers and the planet. Since our start in 1999 we have made a lot of progress, which we are quite proud of. In our background articles we take you along in the developments that we have gone through over the past quarter century, on themes such as diversity and returns and we give a look behind the scenes at innovations and our social initiatives.
How do bol and its selling partners ensure that orders run smoothly?
We explain it in “How does it work at bol?”
Why is my order often packed in an extra box when the product is already packaged?
We explain it in “How does it work at bol?”
Why do I see these specific products when I search on bol?
We explain it in “How does it work at bol?”
Why do I sometimes see the same product at different prices on bol?
We explain it in “How does it work at bol?”
Between ordering and delivery
Answers to frequently asked questions about logistics at bol
Why does my order sometimes arrive in multiple parcels?
We explain it in “How does it work at bol?”
Background: bol as a platform
Bol is an e‑commerce platform. But what does that actually mean?
From machine to capsule: the Nespresso experience at bol
Brand story Nespresso on reach, reliability and premium experience
Search specifically
Press can contact our spokespersons for more information at:
